Privacy Policy
This Privacy Policy describes how we collect, use and protect your personal data when you submit a booking request or interact with the Cucina della Nonna website (cucinadellanonna.fi).
We respect your privacy and comply with the EU General Data Protection Regulation (GDPR).
1. Data we collect
When you send a booking request, we may collect the following information:
- Full name
- Email address
- Phone number (optional)
- Number of participants
- Preferred date and time slot
- Type of booking (public class or corporate event)
- Notes, dietary restrictions or special requests
- Company details (for corporate events)
We do not collect payment card details directly through this website.
2. How we use your data
We use your data exclusively to:
- Manage and respond to your booking request
- Contact you with confirmation and practical details about your class
- Send you a secure link to make the payment after your booking has been accepted and a date/time has been confirmed
- Prepare each class (menu, ingredients, tools, allergies handling)
- Issue invoices and comply with legal and accounting obligations in Finland
- Improve our service, classes and communication
We do not use your data for regular marketing newsletters unless you explicitly ask us to.
3. Payment information
Payments are processed through a secure external payment provider. We do not store, access or process your credit card or banking details on this website.
After you submit a booking request and we confirm availability, you will receive:
- An email with confirmation of your class (date, time, location, format)
- A secure payment link to complete the reservation
4. Google Analytics and cookies
If you give your consent via the cookie banner, we use Google Analytics to understand how visitors use our website (which pages are visited, approximate geographic area, device type, etc.).
Google Analytics may set cookies in your browser for this purpose.
Analytics cookies are only activated when you click “Accept all” in the cookie banner. If you choose “Only essential”, Google Analytics will not be loaded.
5. Embedded videos (YouTube)
Our website may show embedded videos (for example from YouTube). These services may set cookies or collect data when the video is loaded or played.
We respect your choice: embedded videos that use external providers are only fully loaded if you have accepted non-essential cookies in the cookie banner.
6. Data sharing
We do not sell or rent your personal data to third parties. We may share your data only with:
- Service providers required to process payments (e.g. payment platforms)
- Oodi Library administration, if necessary, for scheduling and kitchen availability related to the event
- Technical service providers that help us host or maintain the website, under appropriate data protection agreements
7. Data retention
We store your data only for as long as necessary to:
- Manage your booking and any follow-up communication
- Issue invoices and comply with Finnish legal and tax obligations
If you request deletion of your personal data, we will remove what we can while keeping any information we are legally required to retain (for example, on invoices).
8. Your rights (GDPR)
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion of your data, within legal limits
- Restrict or object to the processing of your data
- Request data portability
To exercise these rights, please contact us at: info@cucinadellanonna.fi.
9. Cookies and consent
When you visit our website, a cookie banner allows you to choose between “Only essential” cookies and “Accept all” cookies (including Google Analytics and embedded video services).
Your choice is stored in your browser and can be changed by clearing cookies and revisiting the website.
10. Contact
If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:
Cucina della Nonna
Email: info@cucinadellanonna.fi
Website: cucinadellanonna.fi
Helsinki, Finland